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SevenOceans Cruises Help Pages

 

Introduction

Welcome to SevenOceans. This comprehensive electronic guide will lead you through the wonderful world of cruising and has been created especially for you, the Travel Agent. In the site web pages we provide you with all the tools to guide you through the cruise sales process. The site will provide you with the knowledge to help you increase your sales and revenue.

SevenOceans utilizes technology developed by CruiseFactory and the software has been licensed to SevenOceans. CruiseFactory maintains a global database of cruise line information including itineraries and ship data (deck plans, cabins, dining information etc.).

SevenOceans also has a destination database covering all major cruise regions. The two databases are cross linked to enable users to search for cruises by destination, by month, by cruise line or by ship.

The SevenOceans site also has the ability to carry specials where pricing, accommodation and package inclusion data can be displayed.

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Find a Cruise Special

Cruise specials are the basis of most sales and the site provides several ways to find a special to meet customer needs.

Located in the top menu on the Cruises Home Page click on "Hot Deals" - this takes you to a page of "Main Specials". These are current specials being marketed as priority on the site. Or 'Search Our Cruises' - allows you to search for a special or 'All Cruises' by any or all of the fields shown. The more criteria you apply the narrower the number of cruises displayed, allowing you to efficiently search to find the most relevant deal for your customer. All specials on the site have been provided by SevenOceans Cruising

Note1: When the 'All Cruises' link is select at the top left of the Search Box, the following results are shown.

  • Cruises on special are listed first indicated by "Package Type"
  • Cruises with indicative or brochure prices are displayed next
  • Cruises with no prices are shown last of all

Note2: The above order of results is important as it is common for a single cruise to show in all or two of these results and carry different levels of pricing depending on whether it shows as a 'Package', 'Fly-Cruise' or 'Cruise-Only'

Note3: As the database needs to search thousands of cruises it can take some seconds to roll over between each search.

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Search for a Destination and Port

The destination search area is a great way to find a cruise for customers who are planning itineraries and will assist you in drilling down to a specific cruise.

On the left of the "Home" page is the 'Search Our Cruises' filter which allows the search engine to drill down to a cruise to suit your client's itinerary.

Alternatively - begin by clicking on "Destinations". A limited number of the most popular destinations are shown along with a drop list of all destinations. To display click on the "Destination" text link i.e. for the Alaska page Click Here to Learn More

Three further searches are available from the selected "Destination" page:-

  1. A list of all ports represented in the region - to select a port simply click - the resulting page provides detail on the port and a list of all cruises transiting the selected port.
  2. Now you are on the 'Destination' page of your choice, the 'Search Our Cruises' filter left of page under 'Cruise Home' allows you to select departure dates within a range and the result is a list of all relevant cruises in the data base for that destination.

Item #2 is highlighted as it is most useful - it allows the search engine to drill down to a cruise to suit your client's itinerary requirements. Searches can be refined by:

  • Date Range
  • Cruise Line & Ship
  • Cruise Type (Cruise Only or Package)
  • Duration of cruise

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Search for a Cruise Line

Click on "Cruise Lines" on the home page. Cruise Lines are listed alphabetically via the drop box.

From this page you can also search your preferred cruise line by Star Rating by way of a drop box from 6-Star Utimate Luxury cruising to 3-Star Budget lines.

Further qualification searches include:

  • Specialty Cruise Lines
    Want something off the beaten path? Destination oriented cruises offer unique experiences.
  • Rivers
    Preferred River Cruise Lines that operate luxury cruises and river boats on all major world-wide rivers.

Selecting a cruise line takes you to the company page with menus ie for Norwegian Cruise Line review the following:-

[ Overview & Ships ] [ Cruises ] [ Dining ] [ Tipping Policy ] [ Kids Programs ]

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Search For a Ship

On the home page of your chosen cruise line click on the Ship of your choice - the result will take you to the home page of your selected ship, which will allow you to further search specific information on your selected ship.

The selected ship displays information as per the following example of Norwegian Breakaway

[ Ship Profile ] [ Cruises ] [ Deck Plans & Cabins ]

Each menu item diverts to the relevant data.

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Navigation Bar

Contains useful information to assist in the sales process and is visible on all pages

Top of Form

Cruise Home - Returns to the front page
Specials - Takes you to a full list of cruise specials with over 2000 to choose from
Destinations - Provides you with a list destinations that provide ports of call for cruises of all types
Cruise Lines - Gives you a full list of preferred cruise lines to choose from
Ships - Gives you a full list of preferred cruise ships in alphabetical order
Seasons - displays a handy grid of peak cruise seasons by destination

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Conditions of use

  • Copyright - Data on the SevenOceans site is Copyright to CruiseFactory Pty Ltd and SevenOceans Cruising Pty Ltd 1999 -2017.
  • Errors and Omissions - Information on this Web Site has been obtained from the Cruise Companies represented. However, the cruise industry is constantly changing so we are unable to take responsibility for incorrect information and you should confirm all details at the time of booking. E & O can be reported by clicking on the link at the end of every page throughout the site.
  • Privacy policy is as per that engaged by Seven Oceans Cruising

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